1. Who we are
Wildrness is the trading name of Wilderness Apps Ltd, a company registered in England and Wales (company number 16118928), with its correspondence address at 7 Leamington Villas, Longhurst Road, London, SE13 5LY.
We run the Wildrness website and app, which include:
- Folio by Wildrness, a professional profile for off-screen creative professionals
- Compass by Wildrness, our recruitment services for companies hiring in branded content, podcasting and content creation
- Jobs, our job listings
- Wildrness Originals, our podcast production service
We are the data controller for the personal data described in this policy. We handle it in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Contact: info@wildrness.co.uk
2. What data we collect
- Contact details: name, email address, phone number
- Profile information: your CV, work history, skills, credits, location, rate and availability, photo, links, and any video, audio or other work you upload to your Folio
- Application information: your answers when you apply to join Folio or apply for a role
- Hiring information: for companies, your company details, contact details and the details of roles you share with us, including jobs you post on our Jobs page
- Enquiries: what you tell us through our forms, by email, by WhatsApp or on a call
- Technical data: IP address, browser and device type, and how you use our website and app
We do not ask for special category data, such as health or ethnicity. Please leave this out of your CV and Folio.
3. How we use your data, and our legal basis
- To create and run your Folio account. Basis: to provide the service you asked for (contract).
- To review applications to join Folio. Basis: legitimate interests, so every Folio represents professional work.
- To match people to roles and prepare shortlists. Basis: legitimate interests, and steps you've asked us to take.
- To review and publish job listings. Basis: to provide the service you asked for (contract).
- To respond to enquiries and provide our recruitment and production services. Basis: contract, or steps before entering into one.
- To send updates you've signed up for. Basis: consent, which you can withdraw at any time.
- To improve the website and app. Basis: legitimate interests.
- To meet legal and accounting obligations. Basis: legal obligation.
4. Sharing your data with hiring companies
When you join Folio, you agree that we may put you forward for roles we think suit you, including roles you haven't applied for. When we do, we share your Folio, our assessment of your fit for that role, and your contact details with the hiring company. Once they have your details, the hiring company handles them under its own privacy policy.
You can ask us at any time not to put you forward without checking with you first, or not to put you forward at all. Email info@wildrness.co.uk.
If you apply for a role listed on our Jobs page, your application goes directly to the hiring company, by email or through their own website.
5. Who else we share data with
We use trusted service providers to run Wildrness. They only process your data on our instructions:
- Google Workspace (email, documents, and the forms on our website, which are stored in Google Sheets)
- HubSpot (contact records and the Folio application form)
- Auth0 (secure log in to the app)
- Stripe (payments)
- Calendly (booking calls)
- WhatsApp (messages you choose to receive from us)
- Lovable (website hosting)
- YouTube (videos on our website, which play in privacy-enhanced mode)
- Substack (our newsletter, if you subscribe)
We also work with our delivery partner Talent Sorted, which helps us review briefs and prepare shortlists, under a written agreement that protects your data. Roles posted on our Jobs page may also be shared on the Talent Sorted website and social media, without your contact details.
We never sell your personal data.
6. International transfers
Some of these providers store data outside the UK. Where they do, we rely on UK adequacy regulations or approved safeguards, such as the UK International Data Transfer Addendum.
7. How long we keep your data
We keep your data for as long as it helps us provide our services to you, and no longer than we need it. In practice:
- Folio accounts: for as long as your account exists. Ask us to delete it at any time.
- Hiring, shortlist and job listing records: for as long as we work with the company, so we can help with future roles.
- Enquiries: for as long as they're relevant to working together.
- Financial records: 6 years, as required by law.
We review what we hold regularly and delete what we no longer need.
8. Cookies
Our website only uses cookies and browser storage that are needed for it to work, such as keeping the details you've typed into a form while you move between pages. We'll only use other cookies, such as those that help us understand how the website is used, if you agree to them first.
9. Your rights
You can ask us to:
- give you a copy of your data
- correct it
- delete it
- restrict or object to how we use it
- give you your data in a portable format
- stop sending you updates
You can also ask us to remove your Folio at any time. Email info@wildrness.co.uk and we'll reply within one month.
If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk. We'd appreciate the chance to put things right first.
10. Changes to this policy
We'll update this page if anything changes, and tell Folio members by email about any significant changes.